PRIVACY NOTICE

1. INTRODUCTION

Fanslide is operated by Slide Gaming Ltd (“Slide Gaming”, “we”, “our” or “us”).

This privacy notice (“Privacy Notice”) sets out how we process your personal data in connection with the provision of the Fanslide website at www.fanslide.com and the Fanslide mobile application (the “App”) (together the “Sites”), and the provision of our services (the “Services”), including the data we collect from the Sites and through any events we may host.

This Privacy Notice explains what personal data we hold about you, how we collect it, and how we use and may share information about you during our management of your account.

All matters relating to the privacy and security of personal data throughout the organisation should involve our privacy officer, who can be contacted via [email protected]

Please ensure you read this Privacy Notice and any other similar notice we may provide to you from time to time when we collect or process personal data about you. This Privacy Notice contains important information on who we are, how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.

 

2. WHO WE ARE

Under UK and EU Data Protection law, Slide Gaming Ltd identifies itself as a data controller responsible for your personal data, and as such determines the purpose for which, and the manner in which, any personal data is, or is to be, processed.

 

3. HOW TO CONTACT US

If you have any questions about this Privacy Notice or want to exercise your rights set out in this Privacy Notice, please contact us by sending us an email at [email protected], or by writing to us at Slide Gaming Ltd, 58a Burma Road, London N16 9BJ.

 

4. THE PERSONAL DATA WE COLLECT AND USE AND HOW WE COLLECT AND RECEIVE IT

In the course of providing you with the Services, we collect and use the following personal data about you:

PERSONAL INFORMATION THAT YOU PROVIDE

We collect and store personal information about you when you open an account, including:

  • Your first name;
  • Your last name;
  • Your date of birth;
  • Your email address;
  • Your residential address;
  • Your chosen username;
  • Your password, which is encrypted before transmission and stored in an encrypted format;
  • An optional profile picture or avatar;
  • Your favourite football team or teams; and
  • Any other details as might be requested for the purpose of registering your account and for the continued use of our Services.
 

You provide this information to us directly when you create an account or update your account details. You may provide additional information when you contact us either by email, in writing or through the contact us page in the app.


INFORMATION ABOUT YOUR BEHAVIOUR ON OUR SITES

As with most services delivered via the internet, our servers collect information when you use our Sites and record it in log files. These logs include:

  • What you did;
  • The date and time at which you did it; and
  • The IP address you used to connect to the internet.


We record your precise interactions with our App, including, but not limited to:

  • Logins;
  • Pages you view;
  • External links you click, such as gambling information websites;
  • Games you play;
  • In game interactions, such as player activations and deactivation;
  • Deposits;
  • Withdrawals;
  • Bets you place;
  • Interactions with our safer gambling tools;
  • Messages you send using the chat function;
  • Any chat messages you report;
  • Messages you send to us via the “Contact Us” page;
  • The names of any groups you create;
  • Any group icons you upload; and
  • Your scores and achievements in games played.


We may also record any other interaction that may arise as we introduce new features or to enable us to provide the Services as outlined in our Terms of Use, and in this Privacy Notice.

We record your interactions with our website and any marketing emails we may send you:

  • How you navigate around our Sites;
  • What links, buttons or images you click on;
  • What actions you take after clicking on links, buttons or images.


You provide this information to us either directly through your use of our Sites and Services or we may collect this information through the use of cookies and other similar technologies placed on our Sites.

 

INFORMATION FROM OR ABOUT THE DEVICE YOU USE TO ACCESS OUR SERVICES

We record general information provided by your device when you use our App:

  • Your IP address;
  • Date and time of use; and
  • Precise geolocation.


We record technical information about your device and operating system:

  • Device name (e.g. “Apple iPhone X” or “Samsung Galaxy S10” or any other name that you have given your device);
  • Device operating system and version;
  • System language;
  • General device data, such as voice and regional settings;
  • Application version number;
  • Notification token if you enable notifications; and
  • Any photos you take or upload using the App.
 

PERSONAL DATA RECEIVED FROM THIRD PARTIES

From time to time, we will receive personal data about you from third parties, such third parties may include parties which provide technical services to us so that we can operate our Sites and provide our Services, and our advertising and market research partners so that we can update or enhance the information we have collected, and provide you with a tailored service.


5. HOW WE USE YOUR PERSONAL DATA

We will typically and use your personal data for the following purposes:


USE OF OUR SITES, INCLUDING OUR APP – REGISTERING AND ACCESSING YOUR PLAYER’S ACCOUNT

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

– You must create an account with us to use our Services, completing a registration form providing personal information.

– We use this personal data to process your account registration, confirm your eligibility to use our Services and verify your identity.

– In the event that we are unable to verify your identity initially, you may be asked to submit a photograph of an identity document for electronic verification. This is processed by a third party, and is not stored or retained by us.

– Once registered, we process your username and password to identify you when you login to your account. Your password is encrypted at all times.

– Personal information you have provided to us.

OUR LEGAL BASIS FOR PROCESSING

It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you for the relevant Services, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide the relevant Services requested by you and others in a secure and effective way.

 

USE OF OUR SITES, INCLUDING OUR APP – USING OUR SITES AND THE FEATURES WE PROVIDE ON OUR SITES

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

– Once you have created an account you are able to use various features on our Sites as part of the Services we provide to you.

 We collect and use personal data about you when you use these features to enable us to provide the Services to you.

 We store this data in a secure, serverless database and access it to populate our App with relevant information.

 We may also access this information to assess your betting activity and identify any patterns we believe may warrant a responsible gambling interaction in line with our regulatory requirements.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you for the relevant Services, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide the relevant Services requested by you and others in a secure and effective way.

 

USE OF OUR SITES, INCLUDING OUR APP – TO ENSURE THAT OUR APP FUNCTIONS PROPERLY AND TO PROVIDE YOU WITH IN-APP FEATURES, AND NOTIFICATIONS

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

 To ensure that our App can function, the provider of your mobile device may automatically collect and transmit technical data to us (“Usage Data”).

 The App may send error messages in the event of a crash or other error. The error messages contain Usage Data and information about which part of the App’s software code has caused the error.

 If you enable Push Notifications for the App on your device, the App will send you push notifications. You can turn off all push notifications via your device settings, or configure individual push notification settings on the “Push Notifications” page within the App.

 When you open the App for the first time, you are asked to enable location services. You are required to do this to enable us to determine your eligibility to use the App in line with our regulatory requirements. Each time you subsequently open the App, a location check is performed to verify your eligibility to use the App. Your geolocation is checked by the App locally on your device and is not shared with us. You will not be able to use the App if you do not enable us to access your device’s location.

 If you choose to take or upload a photo to use as an avatar on your account, or as a group icon, you will be asked to enable the App to access your device’s camera or photos. You can enable or disable access to these functions at any time via your device settings.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

We rely on our legitimate interests to process Usage Data and send error messages (if applicable) to ensure the security of the App and to detect and resolve system errors or cyberattacks.

Where you have enabled features such as push notifications, location services, camera or photo access, we rely on consent, as you have the option of enabling or disabling access to these services on your device.

 

USE OF OUR SITES, INCLUDING OUR APP – INSIGHT, ANALYSIS AND OUR USE OF COOKIES

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

We and our third party partners may use cookies, web beacons, pixel tags and other similar technologies (small files placed on your internet browser when you visit our website and we generically refer to them as “Cookies”) to collect data from the device(s) that you use to access our Sites, and emails that you receive from us.

Please see our Cookie Policy for further information, including details of the third party partners that are used.

We and our third party partners use this data, in combination with your personal information and other information that we have collected about you:

 for the purposes described in the ‘Online personalised advertising’ and the ‘Advertising to other people who share similar interests and characteristics to you’ sections below;

 to analyse how you use, and the effectiveness of, our Sites and Services, including:

 to count users who have visited our Sites or opened an email, and collect other types of information, including insights about our visitors’ browsing habits, which helps us to improve our Sites, Services and the effectiveness of our emails;

 to measure the effectiveness of our content;

 to learn what pages of our Sites are most attractive to our visitors, which parts of our Sites are the most interesting and what kind of features and functionalities our visitors like to see; and

 to help us with the selection of future product and service lines, website design and to remember your preferences.

In some of our email messages, we use a “click-through URL” linked to certain websites administered by us or on our behalf. We may track click-through data to assist in determining interest in particular topics and measure the effectiveness of these communications.

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

Where your data is collected through the use of Cookies, we rely on consent to collect your data. Please see our Cookie Policy for further details.

However, we may rely on other legal basis when we use your personal data that has been collected via the use of Cookies for the purposes described in this section.

Where we use this personal data for the purposes described in the ‘Online personalised advertising’ and ‘Advertising to other people who share similar interests and characteristics to you’ sections of this privacy notice, please see those sections to see the legal basis that we rely on.

Where we use this personal data to analyse how you use our Sites and Services, it is in our legitimate interest to use your personal data in such a way to improve our Site and our Services.

 

ADVERTISING AND MARKETING ACTIVITIES – EMAIL MARKETING

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

We use your name and email address to send you marketing communications by email if you have opted in to receive these.

These may general information about our organisation, our Sites, the Services we provide and the promotions we offer.

These may include personalised and non-personalised marketing. Personalised marketing has been specifically tailored to you, for example, it may feature services, events, offers and promotions that we think are likely to appeal to you. Non-personalised marketing is not tailored to you individually.

Where we send you personalised email marketing, we use information about your behaviour on our Sites to determine their content.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

Where data that we process is anonymised, we do not require a legal basis to use it as the information does not constitute personal data. However, our collection and use of such anonymised information may be subject to other laws where your consent is required.

Where your personal data is not in an anonymous form (for example, your email address), we will only send you marketing communications by email where you have consented to receive such communications, or where we have another lawful right to send such communications to you.

 

ADVERTISING AND MARKETING ACTIVITIES – ONLINE PERSONALISED ADVERTISING

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

We and our third party partners use data that is collected through your interactions with our Sites (see the ‘Insight, analysis and our use of Cookies’ section below for more details) to provide you with, and analyse the effectiveness of, personalised ads when you visit other websites and/or use other services (including the social media and other platforms described in the ‘Advertising to you on social media and other platforms’ section below).

By ‘personalised ads’, we mean advertisements for products and services that you have shown an interest in when using our Sites, or which we think you might otherwise be interested in, based on your browsing habits.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

Please see the ‘Insight, analysis and our use of Cookies’ section to learn about the legal basis that we rely on to collect data via the use of Cookies (including similar technologies).

Where data that we process is anonymised, we do not require a legal basis to use it as the information does not constitute personal data. However, our collection and use of such anonymised personal data may be subject to other laws where your consent is required. Please see our Cookie Policy for further details

Where we use your personal data to display online personal advertising to you, we rely on the consent that you have provided in respect of the collection of such data, or it is otherwise in our legitimate interests to promote our Site and our Services to you.

Our third party partners may rely on a different lawful basis in respect of their use of your personal data. Please read the privacy policy of any relevant third party provider, as mentioned in our Cookie Policy.

 

ADVERTISING AND MARKETING ACTIVITIES – ADVERTISING TO YOU ON SOCIAL MEDIA AND OTHER PLATFORMS

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

We share your email address and other personal data, such as your IP address (in an encrypted or ‘hashed’ form) with third party providers of social media platforms and other services, such as Facebook, Instagram and Snapchat (“Platforms”), so that the third party providers can try to ‘match’ your data with the data of their registered users of their Platforms.

Where there is a successful match, we will display our advertising to you when you use the relevant Platform (e.g. on your Facebook newsfeed). This is known as ‘custom audience’ advertising, because we ‘customise’ the audience that we want to reach on the relevant service.

Some of the advertising that you see may be personalised to you. Please see the ‘Insight, analysis and our use of Cookies’ section to learn more about how we personalise advertising to you.

This activity is also subject to the privacy choices you have elected to make on such Platforms.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

We will only share your personal data with the third party providers of the Platforms, so that we can advertise our Services to you when you use those Platforms, where you have provided your consent.

 

ADVERTISING AND MARKETING ACTIVITIES – ADVERTISING TO OTHER PEOPLE WHO SHARE SIMILAR INTERESTS AND CHARACTERISTICS TO YOU

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

We will provide your personal data to third party providers of other services as described in the ‘Advertising to you on social media and other platforms’ and the ‘Insight, analysis and our use of Cookies’ sections.

If you are a user of those third party services, we may ask the third party providers of those services to find other registered users of their services who share similar interests and characteristics to you, which will be based on information that the third party holds about you and its other registered users.

This is known as ‘lookalike’ audience advertising because we are trying to show our advertising to people who ‘look like’ you.

Please note that such activity is also subject to the privacy choices you have elected to make on such services.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

It is in our legitimate interests to share your personal data with the third party providers of other services so that we can advertise our services to other individuals that use those services and share similar interests and characteristics with you. You can opt-out of our sharing of your personal information with the third party providers by exercising your rights as set out below.

 

ADVERTISING AND MARKETING ACTIVITIES – LINKING TO SOCIAL MEDIA SITES AND INTERACTING WITH OUR SOCIAL MEDIA

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

If you click on one of the social media links on our Sites or otherwise interact with our social media pages such as on Facebook or Instagram (including interacting with any ‘like’ or similar embedded features on our Sites or social media accounts) we and the relevant social media platform may receive information relating to such interaction and may share your personal data in connection with this purpose.

Please note that we are a joint controller with the relevant social media platform in respect of the personal data we use which is collected via your use of our social media pages. Your personal data may be used by the relevant social media platform for additional purposes. For details of how the relevant social media platform uses your personal data, please see the privacy policy of the relevant social media platform.

 Personal information you have provided to us;

 Information about your behaviour on our Sites; and

 Information from or about the device you use to access our Services.

OUR LEGAL BASIS FOR PROCESSING

It is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide the Site and our Services in an effective way and to promote our Site and our Services via social media.

 

CUSTOMER SERVICES

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

You may submit specific enquiries about our Services and the Sites by email or post.

We will process relevant information in order to manage and respond to your enquiry.

 Your name;

 Your email address;

 Any other contact details you provide; and

 Any other information that is relevant to your enquiry.

OUR LEGAL BASIS FOR PROCESSING

It is in our legitimate interest to use your personal data in the ways described above to ensure that we are able to help you with your enquiry and provide a good standard of service to you.

 

HOSTING AND MANAGING EVENTS

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

From time to time, we may organise and host events.

 We may process personal information  to communicate with you about such events where we have a lawful basis for sending that information to you.

 We may use your personal data to record your attendance at the event and for related record-keeping purposes.

 We may collect and process other relevant information that you provide, such as dietary requirements you may have.

 You may also feature in photographs taken at our events and such photographs may appear in publications that we make available, subject to you giving your consent.

 Your name;

 Your email address;

 Any other contact details you provide;

 Any other information that is relevant to the event, such as dietary requirements; and

 Photographs of you or testimonials, subject to you giving your consent.

OUR LEGAL BASIS FOR PROCESSING

It is necessary for us to use your personal data in this way to perform our obligations in accordance with any contract that we may have with you where you have signed up to attend an event, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that the event is operated in an effective way.

We may specifically ask your permission to use your photographs, quotes, testimonials, or other content that you make available or publish at the event. Where this is the case, our processing of your such personal data will be based on consent.

 

SURVEYS AND FEEDBACK

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

From time to time, we may invite you to provide feedback about us, our Sites or our Services in the form of online surveys.

We use this information to help us to monitor and improve our Sites, our Services, to assist with the selection of future product and service lines, and to train our personnel.

You can also voluntarily provide feedback by contacting our Customer service team. Please see the “Customer service and general enquiries” section above for more information.

 Your name;

 Your email address;

 Any other contact details you provide; and

 Your survey responses or feedback.

OUR LEGAL BASIS FOR PROCESSING

It is in our legitimate interest to use the personal data provided by you so that we can improve our Services and provide them in an effective way. We will only collect this information from you with your consent.

 

BUSINESS ADMINISTRATION AND LEGAL COMPLIANCE

 

HOW AND WHY WE PROCESS YOUR DATA

THE DATA WE PROCESS

We use your personal data for the following business administration and legal compliance purposes:

– To comply with our legal obligations;

 To enforce our legal rights;

 For any required statutory record keeping that we need to do; and

 For any appropriate statutory record keeping that we need to do.

 Personal information you have provided to us;

 Information about your behaviour on our Sites;

 Information from or about the device you use to access our Services; and

 Any other information that is relevant to the requirement.

OUR LEGAL BASIS FOR PROCESSING

We have a legal obligation to use your personal data to comply with any legal obligations imposed upon us, such as complying with a court order.

We will not process any special (or sensitive) categories of personal data or personal data relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent

We seek to ensure that our information collection and processing is always proportionate. We will notify you of any material changes to information we collect or to the purposes for which we collect and process it.

 

6. WHO WE SHARE YOUR PERSONAL DATA WITH

From time to time, we may share your personal data with third parties, but only if we are legally permitted to do. When we share personal data with others, we put contractual arrangements and security mechanisms in place to protect the personal data that is shared, and to comply with our data protection, confidentiality and security standards and obligations.

We may share personal data about you with third parties as follows:

Third-party organisations that provide applications/functionality, data processing or IT services

We share personal data with third parties who support us in providing our Services and help provide, run and manage our internal IT systems. Such third parties may include, for example, providers of information technology, cloud-based software as a service provider, identity management, website hosting and management, data analysis, data back-up, security and storage services.

Our Group

Slide Gaming Ltd is a wholly owned subsidiary of Fanslide Limited. Any reference to the “Group” within this Privacy Notice includes Fanslide Limited and any other wholly owned subsidiaries of Fanslide Limited. Any member of the Group may use and share, within the Group, the information you provide and other information it holds about you for the following purposes:

  • Account set up, verification and management;
  • Continuing provision of the Services;
  • Marketing and events;
  • Risk management; and
  • Meeting legal and regulatory obligations.
 

Event partners and suppliers

When we run events, we will share your personal data with third-party services providers that are assisting us with the operation and administration of that event. If we are running an event in partnership with other organisations, we will share your personal data with such organisations for use in relation to the event.

Advertising partners

We share personal data with third party advertising partners, including those set out in our Cookies Policy when you use our Sites. This data is used to provide you with, and measure the effectiveness of, online personalised advertising and for other advertising related activities.

Third-party email marketing and CRM specialists

We share personal data with specialist suppliers who assist us in managing our marketing database and sending out our email marketing communications and membership-related communications.

Auditors, lawyers, accountants and other professional advisers

We share personal data with professional services firms who advise and assist us in relation to the lawful and effective management of our organisation and in relation to any disputes we may become involved in.

Law enforcement or other government and regulatory agencies and bodies

We share personal data with law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with, applicable law or regulation.

Fraud prevention and/or identity verification agencies

To verify your age and accuracy of your registration details, including disclosure of such information to third parties e.g. financial institutions and third party reference agencies. This is required for the purpose of complying with our legal obligations.

Sharing with other third parties

Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, infringement of third party intellectual property rights or a right to privacy or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

This list is non-exhaustive and there may be circumstances where we need to share personal data with other third parties in order to operate our Sites or provide the Services. We will not share your personal data with any other third party without letting you know.


7. WHERE YOUR PERSONAL DATA MAY BE HELD

Information may be held at our offices, and third-party service providers including cloud service providers such as Amazon Web Services (“AWS”). The AWS service region we use is London, United Kingdom.

We have security measures in place to seek to ensure that there is appropriate security for information we hold including those measures detailed in our GDPR data protection policy.

We also make sure that all data processors that receive your personal data meet adequate information governance standards and that the information is only supplied because it is necessary for us to perform appropriately.

If we need to transfer your personal data outside the United Kingdom or the EEA, we will ensure that, where required by applicable law, at least one of the following safeguards is implemented:

Adequacy decisions: ensuring that there is an adequacy decision by the UK Government in the case of transfers out of the UK, or by the European Commission in the case of transfers out of the EEA, which means that the recipient country is deemed to provide adequate protection for such personal data.

Model clauses: where we have in place standard model contractual arrangements with the recipient which have been approved by the European Commission (or the UK Government for transfers out of the UK). These model contractual clauses include certain safeguards to protect the personal data

Please contact us if you would like further information on the specific mechanisms used by us when transferring your personal data outside the United Kingdom or the EEA.


8. THIRD PARTY LINKS AND SERVICES

Links on our Sites

Our Sites may contain links to third party websites and services, but when you use a link to go from our Sites to another website (even if you don’t leave our Sites) or you request a service from a third party, this Privacy Notice shall not apply to the processing of your personal data carried out by the relevant third party provider.

Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

This Privacy Notice applies solely to personal data processed by us through your use of our Sites, your receipt of our Services and/or in connection with our business operations. It does not apply to the processing of your personal data by these third party websites and third party service providers.

Downloading our App

In order to download and install one of our Apps from an app store (such as Google Play or the Apple App Store), you must first register with the provider of the respective app store), for a user account and agree to that app store’s user agreement.

We have no influence on the terms of such user agreement and are not a party to such user agreement. When downloading and installing one of our Apps, certain information is transmitted to the respective provider of the app store (e.g. Google or Apple) including your username, your email address and the customer number of your account, the time of download and the individual device code and, in the case of in-app purchases, your payment information. We have no influence on, and are not responsible for you downloading and installing our App on your mobile device (e.g., your iPhone or Android).


9. HOW LONG WE WILL KEEP YOUR PERSONAL DATA FOR

You can ask us to delete your Account at any time by emailing [email protected] or using the ‘Delete Account’ function in the App. We will delete your account within 30 days of receiving your request. Once we have deleted your account it cannot be recovered.

We will hold your information for as long as you are a user of the App, following which we will retain your details (all data relating to your account, game history, transaction history and all other records) for a period of seven years. You retain the right to request erasure of your personal data at any time during this period.

If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list indefinitely so that we know not to send you further marketing communications in the future.


10. YOUR RIGHTS

Under EU and UK data protection law, you have a number of important rights in relation to your personal information. In summary, you have the right to:

  • fair processing of information and transparency over how we use your use personal data;
  • access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address;
  • require us to correct any mistakes in your information which we hold;
  • require the erasure of personal data concerning you in certain situations;
  • receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
  • object in certain other situations to our continued processing of your personal data;
  • otherwise restrict our processing of your personal data in certain circumstances;
  • withdraw your consent where we rely on it as our legal basis for processing your personal data; and
  • claim compensation for damages caused by our breach of any data protection laws.

If you would like to exercise any of these rights, please write to us using the details in the “How to Contact Us” section above.

If writing to us to exercise any of these rights, please ensure that you provide enough information for us to identify you, including your full name, email address and username. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.

We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.

We reserve the right to charge a reasonable administration fee if the nature of your request is particularly large or complex and require a dedicated resource to address it.

Under UK and EU Data Protection Laws, you also have the right to lodge a complaint with a supervisory authority, in particular in the UK, European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk or telephone: 0303 123 1113.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the UK Data Protection Act and General Data Protection Regulation.


11. IF YOU FAIL TO PROVIDE YOUR PERSONAL DATA

Where we are required by law to collect your personal data, or we need to collect your personal data under the terms of a contract we have with you, and you fail to provide that personal data when we request it, we may not be able to perform the contract we have or are trying to enter into with you.

This may apply where you do not provide the personal data we need in order to provide the Services you have requested from us. In this case, we may have to cancel the provision of the relevant Services to you, in which case we will notify you.


12. HOW WE OBTAIN YOUR CONSENT

Where our use of your personal data requires consent, you can provide such consent:

  1. At the time we collect your personal data following the instructions provided; or
  2. By informing us using the contact details set out in the “How to Contact Us” section above.

 

13. KEEPING YOUR PERSONAL DATA SECURE

We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

In the course of provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.


14.    CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice was published on 9th August 2022.

We may make changes to this Privacy Notice from time to time to ensure that you are always aware of how we use your personal data. We may also make changes to comply with changes in applicable law or any regulatory requirements. Any changes we make to our Privacy Notice in the future will be posted on the Sites.

We will notify you by email of any significant changes to this Privacy Notice, but we also encourage you to review this Privacy Notice periodically to be informed of how we use your personal data. 

Don't just watch the game

PLAY THE GAME

Asset 3@2x